DogPooPatrol: FAQ (Frequently Asked Questions)

FAQ's

Where and What do we clean?

DogPooPatrol specialises in the cleaning up and removal of dog waste from suburban backyards. We visit properties on either a weekly or twice weekly basis. Our regular service ensures that your backyard remains a clean environment to be enjoyed by your family.

Obstacles to a perfect clean up?

The main obstacle we encounter at DogPooPatrol is excessively long grass. Weeds, leaves and uncut grass make it difficult for us to locate and scoop up dog waste.

I have an aggressive dog!

We will arrange with you a particular time of the day to scoop up your dog's poo. We request that your dog either remains indoors for the duration of our visit or is secured in an outdoor area.

Are your staff honest and reliable?

All staff at DogPooPatrol undergo a police check. We love animals and will treat your dog with kindness! We will always double check that your gate is securely closed when we leave your property.

Do I need to be home when you scoop up my dog's poo?

No! We have an initial meeting where we are able to meet you and your dog/s. We discuss any specific needs that you may have at this meeting as well as how we will access your yard. Following our first visit, there is no need for our customers to be home during our service.

Do I need to enter into a contract?

No. Customers are invoiced on a monthly basis. You can cease to use DogPooPatrol at any time.